Política de envío
Free Shipping Policy
Effective Date: August 4, 2025
At ECUTEAM, we are committed to providing our customers with the best possible shopping experience. To make your experience even more convenient, we offer free shipping on all orders.
Eligibility
All orders qualify for free shipping, regardless of order size or total amount.
This offer is valid for shipments within the continental United States only (excluding Alaska, Hawaii, and U.S. territories).
Shipping Methods
We use a variety of trusted carriers to ship your order, including:
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USPS
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UPS
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FedEx
The selected shipping method depends on the size, weight, and destination of your order.
Delivery Time
We strive to process and ship all orders as quickly as possible.
Most orders are delivered within 3–7 business days, depending on your location and the carrier used.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number.
You can use this number to monitor the status of your shipment at any time.
Returns and Exchanges
To return or exchange an item, please contact our customer service to request a Return Authorization Number (RMA).
Items must be returned in original condition within 12 days of purchase to qualify for a refund or exchange.
Return shipping costs are the responsibility of the customer.
Important Notice
⚠️ Service-related purchases (such as programming, diagnostics, or repairs) do NOT include free shipping.
Any shipping charges associated with service work must be paid by the customer.
Contact Information
If you have any questions about this Free Shipping Policy, please contact us:
ECUTEAM
📍 8125 Monetary Drive Unit H7, West Palm Beach, FL 33404
📞 Phone: 888-541-6025
📱 Cell: 561-385-5843
📧 Email: sales@ecuteam.com
